# \[APPROVED\] Aurora Community Mods Ops Q3 2026

**URL:** <https://forum.aurora.dev/t/approved-aurora-community-mods-ops-q3-2026/2911>\
**Category:** Aurora Community proposals\
**Created:** [July 1, 2026, 9:44am UTC](https://forum.aurora.dev/t/approved-aurora-community-mods-ops-q3-2026/2911 "2026-07-01T09:44:51Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![zubairansari07](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.aurora.dev/zubairansari07/32/2611_2.png) [@zubairansari07](https://forum.aurora.dev/u/zubairansari07)\
**Post date:** [July 1, 2026, 9:44am UTC](https://forum.aurora.dev/t/approved-aurora-community-mods-ops-q3-2026/2911/1 "2026-07-01T09:44:51Z")

</div>

This proposal outlines our plan for community moderation and support throughout **Q3 2026**. Building on the progress made in Q2, the team is focused on raising the bar — faster response times, stronger scam prevention, and a more active weekly activity calendar. Our goal is to make Aurora’s channels the benchmark for Web3 community standards.

# **Key Contact Channels**

Reach the moderation team through any of the following:

- 📌[Telegram](https://t.me/auroraisnear)

- 📌[Discord](https://discord.gg/mzNbyQWErb)

- 📌[Help Page](https://aurora.dev/help)

📌 Q2 2026 Report: [[REPORT] Aurora Community Mods Ops Q2 2026](https://forum.aurora.dev/t/report-aurora-community-mods-ops-q2-2026/2908)

# **Team and Coverage**

The moderation squad consists of **three full-time members** , collectively covering Telegram, Discord, HelpScout, and the Near Intents Telegram channel around the clock. In Q3, the team takes on expanded ownership of **weekly community activities** , working alongside ambassadors to keep the Aurora ecosystem lively and engaged.

- **Zubair** (izubair.near) — 8 hrs/day across Telegram, Discord, and HelpScout (incl. Calyx, Intents Connect). Leads proposal writing, reporting, and technical follow-ups with DevRel & Engineering. Maintains help.aurora.dev, escalates issues to devs, and oversees activity planning

- **Aman** (iamanansari.near) — 8 hrs/day across Telegram, Discord, and HelpScout (incl. Calyx). Handles day-to-day community support, leads scam detection and removal, and hosts Scramble Words or equivalent weekly engagement activities.

- **Rexux** (rexux.near) — 8 hrs/day across Telegram, Discord, and HelpScout. Owns Discord operations and cross-posts community updates to Telegram, #community-news, Reddit, and the Near Protocol Discord. Hosts Riddle & Reddit Relay or equivalent weekly activities.

# **Budget Breakdown**

The figures below cover the full Q3 2026 period (July – September 2026). Compensation follows a **70 / 30 structure** : 70% fixed monthly, with up to 30% as a performance bonus tied to KPI achievement.

| Team Member | Fixed (USD/month) | Max Bonus (USD/month) | NEAR Address |
| --- | --- | --- | --- |
| Zubair | $950 | $285 | izubair.near |
| Aman | $875 | $262.50 | iamanansari.near |
| Rexux | $875 | $262.50 | rexux.near |
| **Monthly Total** | **$2,700** | **$810** | |

**Fixed + Max Bonus: 70% + 30%**

- Quarterly Fixed Total: **$8,100**
- Quarterly Max Total (with Bonus): **$10,530**

* * *

**Key Performance Indicators (KPIs)**

| KPI Metric | Target Time | Max Time |
| --- | --- | --- |
| 95% User Support Case Response Time | 1 hour | 4 hours |
| 95% User Support Case Resolution Time | 24 hours | — |
| — | | |

Thank you for the ongoing trust placed in this team. We take that responsibility seriously, and Q3 will reflect that — through consistent support, a scam-free environment, and activities that bring the community together. As always, join the weekly events to earn **KUDOS** and stay connected!

**⚠ Safety Notice:** Aurora Mods will **never** send you an unsolicited DM. Protect your seed phrase at all times and treat unexpected links with caution.

With appreciation,  
**Aurora Community Mods Operations**

---

<div class="post-metadata">

**Author:** ![Egor](https://avatars.discourse-cdn.com/v4/letter/e/6de8d8/32.png) [@Egor](https://forum.aurora.dev/u/Egor)\
**Post date:** [July 1, 2026, 10:12am UTC](https://forum.aurora.dev/t/approved-aurora-community-mods-ops-q3-2026/2911/2 "2026-07-01T10:12:23Z")

</div>

Happy to approve