# \[REPORT\] Aurora Community Mods Ops Q1 2026

**URL:** <https://forum.aurora.dev/t/report-aurora-community-mods-ops-q1-2026/2888>\
**Category:** Aurora Community reports\
**Created:** [March 26, 2026, 12:59pm UTC](https://forum.aurora.dev/t/report-aurora-community-mods-ops-q1-2026/2888 "2026-03-26T12:59:06Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![zubairansari07](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.aurora.dev/zubairansari07/32/2611_2.png) [@zubairansari07](https://forum.aurora.dev/u/zubairansari07)\
**Post date:** [March 26, 2026, 12:59pm UTC](https://forum.aurora.dev/t/report-aurora-community-mods-ops-q1-2026/2888/1 "2026-03-26T12:59:06Z")

</div>

Presenting our report of Q1-2026,

Telegram Metrics :

**January**

 ![Screenshot 2026-03-26 at 6.12.02 PM](https://europe1.discourse-cdn.com/flex013/uploads/aurora/original/2X/3/3521d41276261ce1104477715960e9b260231937.png)

 ![Screenshot 2026-03-26 at 6.12.31 PM](https://europe1.discourse-cdn.com/flex013/uploads/aurora/original/2X/f/fa758f7d450b04a390379ef90a10337f591f90db.png)

**February**

 ![Screenshot 2026-03-26 at 6.13.11 PM](https://europe1.discourse-cdn.com/flex013/uploads/aurora/original/2X/0/0729b7508f654a823ad89b1b08bbd25974ea5ae3.png)

 ![Screenshot 2026-03-26 at 6.13.41 PM](https://europe1.discourse-cdn.com/flex013/uploads/aurora/original/2X/b/befe40029d2ecead821a5282ca14ab303b873960.png)

**March**

 ![Screenshot 2026-03-26 at 6.14.22 PM](https://europe1.discourse-cdn.com/flex013/uploads/aurora/original/2X/3/3a5b08d5aec6540043c058d086a29c1f17ea6305.png)

 ![Screenshot 2026-03-26 at 6.14.47 PM](https://europe1.discourse-cdn.com/flex013/uploads/aurora/original/2X/3/39c2e89c57eb563531fadfb5725e0224656f2c44.png)

**Discord Metrics:**

 ![server (1)](https://europe1.discourse-cdn.com/flex013/uploads/aurora/original/2X/0/046e0f6df80b9ad2ec2869ffd2f2942787cf4cbf.png)

**The moderation team effectively carried out the following key responsibilities:**

- Delivered round-the-clock support across Telegram, Discord, and Helpscout.
- Assisted users on Calyx channels and coordinated with developers to report and resolve technical issues.
- Organized and hosted community engagement activities on both Telegram and Discord.
- Collaborated with ambassadors to plan activities and manage Kudos distribution.
- Maintained an average response time of under 15 minutes across all support channels.
- Ensured consistent communication through news streams and announcement channels.
- Participated in weekly sync calls with fellow moderators to share updates and gather community feedback.
- Reported technical issues and community concerns to the development team, while keeping a weekly record of pending queries.
- Supported the core team with additional tasks whenever required.
- Maintained a secure community environment by removing bots and scammers, and educating members to rely only on official sources.

⚠ Community Security Notice: Admins will never initiate direct messages. Please stay alert for impersonators and scammers. Safeguard your assets by never sharing your seed phrase and avoiding unknown links. Stay safe, Aurora community!