This offer will cover all of the services discussed with you, to build, manage & grow your
community’s membership &/or engagement.
1) Community Management and Moderation
● We’ll deploy one mod part-time showing to your team depending on what is the biggest
lacking in terms of style.
● We’ll show your team our style of events AMA / Challenges etc …
● Weekly Mystery shoppers - on various platforms (Telegram + Discord)
2) Custom Analytics & Insights
● You will have ongoing access to our analytics & insights reports on demand + Monthly
● This provides quantitative insights on your community engagement, conversations, power
users & general insights into server activity which cannot be extracted from Discord’s native
● These insights will cover the server as a whole and the activities of NFT holders more
specifically. It’s including AI sentiment analysis.
● We’ll also add analytics and report on your Telegram and Helsccout (not the same software).
3) Security, Auditing & Testing
● Weekly security audits by our team of Crypto security experts, biasing toward a ‘least
● We will review all of the server’s backend permissions, conduct testing, Mod spoofing, and
other Red Team assessments to harden the server.
● Mystery shoppers on telegram with monthly report
4) Strategy & Advisory Services - Including Server Revamp
● Weekly check-ins with you & other ad hoc meetings as required, to guide & advise you on
your community strategy and approach
● Broader support on your other social channels e.g. Telegram, Twitter.
● At no additional cost, we will provide you with a server design revamp & update, as per our
original server audit.
● Custom training for your existing Mod Team as required
● We will provide any additional training for your Community Manager(s) as required
● Access to Chainbay’s Guide to Discord Management
Community Management and Moderation Included
Custom Analytics & Insights
Security, Auditing & Testing Included
Strategy & Advisory Services + Server Revamp Included
Team Training & Education Included
Commitment 3 Months Commitments