Presenting the stats and activities done by Aurora Community Mods Team during Q4 2024,
Telegram :
Overview : 18.3k Members | 336k Messages
Discord :
Overview : 27.6k members
What we did collectively :
- Provided 24/7 support on Telegram, Discord, Community Tech Support group and Helpscout.
- Overlooked on Twitter comments to answer on queries when needed.
- Maintained response time < 15 minutes on all platforms.
- News stream channel and official announcements on Telegram & Discord.
- Attended community mods weekly sync for the updates from the team.
- Presented issues and technical problems to the Dev team with regular updates of unresolved tech questions sheet every week.
- Volunteered at Aurora booth in REDACTED.
- Kept users safe from scams by removing bots, scammers and encouraging them to not interact with unofficial sources.
Note : No Admin will DM you first, beware of scammers and impersonators. Never share your seedphrase!!! Stay safe Aurora community 
Aurora Telegram | Discord | Community Tech Support Group | Help page