Hello Aurora fam, Hope you all are doing great! It’s been a great year as a support team to always happily help you in every way possible regarding the ecosystem. Extending our duties for another quarter transparently in this proposal. Feel free to reach out to us on official community platforms. (Telegram/Discord/Helpscout)
Previous Reports : September | October | November-December
The current support mods team comprise 3 moderators who perform the duty for 8 hours per day each to keep the community queries ultra-responsive for 24/7. As usual we will be collectively working to solve community members’ queries, listen to their suggestions and focus on community service.
Zubair : Will be online for 8 hours on Telegram, discord & helpscout for the whole week. Apart from regular support, Zubair will be checking on tasks execution of each mod and will be helping them with recommended answers. Will write proposals and reports on behalf of the community mods ops. Zubair will be presenting tech questions and issues to the DevRel and Engineering team weekly. Additionally, he will be updating the official help.aurora.dev page when needed.
Aman : Will stay active 8 hours on Aurora Community official telegram, Discord and Helpscout for the whole week to assist community members. He will be sharing the updates of Aurora Ecosystem in different regional communities such as Aurora India.
Rexux : In his role, he will be responsible for providing 8 hours of support on Telegram, Discord, and Helpscout. Additionally, He will manage the Aurora Discord server, and oversee all channels and bots within the server. Rexux will also be responsible for sharing updates about the Aurora Ecosystem through various platforms, including Aurora Ecosystem News Stream on Telegram, Discord #community-news chanel, near.social, and Mastodon.
Budget :
Zubair : $2000/month x 3 = $6000 (izubair.near)
Aman : $1600/month x 3 = $4800 (iamanansari.near)
Rexux : $1800/month x 3 = $5400 (rexux.near)
Total budget : $5400/month x 3 = $16,200
Thanks everyone for being with us. We appreciate your support towards Aurora & aim to help you smoothly.
Note : No Admin will DM you first, beware of scammers. Never share your seedphrase!!! Stay safe Aurora community!
Best regards,
AURORA Community Mods Ops Team
Aurora Telegram | Discord | Community Tech Support Group | Help page | Aurora Community Near Social| Mastodon