[APPROVED] Aurora Community Mods Ops Q2 2026

Aurora Community Mods Ops: Q2 2026 Proposal

We are delighted to submit this proposal for the continued support and moderation of the Aurora ecosystem. As we move into Q2 2026, our core objective remains the same: ensuring a safe, smooth, and engaging environment for our entire community. We are committed to maintaining a high standard of support and will continue to facilitate community activities as needed.


Key Contact Channels

For immediate assistance or to get in touch with the team, please use the following channels:

:pushpin: Previous Report: Aurora Community Mods Operations Report – Q1 2026


Team and Coverage

Our dedicated three-member moderation squad ensures round-the-clock coverage across all primary Aurora channels. We will also continue to monitor the Near Intents Telegram channel to maintain a clean and productive space. Our responsibilities encompass prompt question answering, conversation safety, and general community support.

  • Zubair (izubair.near): 8 hours daily across Telegram, Discord, and HelpScout (including Calyx). Handles proposals, reports, technical follow-ups (DevRel & Engineering), updates help.aurora.dev, and reports Calyx technical issues to the devs. Overlooks community activities planning and execution with ambassadors and the mods.

  • Aman (iamanansari.near): 8 hours daily across Telegram, Discord, and HelpScout (including Calyx). Provides general community support and actively works to keep the environment scam-free and relaxed, hosts Scramble Words activity or similar.

  • Rexux (rexux.near): 8 hours daily across Telegram, Discord, and HelpScout. Manages Discord operations and shares regular updates across Telegram, Discord’s #community-news, Reddit, and the Near Protocol Discord, hosts Riddle & Reddit Relay or similar activities.


Budget Breakdown

This budget covers the three-month period for Q2 2026 (April – June).

Team Member Fixed (USD/month) Max Bonus (USD/month) NEAR Address
Zubair $950 $285 izubair.near
Aman $875 $262.50 iamanansari.near
Rexux $875 $262.50 rexux.near
Monthly Total $2,700 $810

Fixed + Max Bonus: 70% + 30%

  • Quarterly Fixed Total: $8,100
  • Quarterly Max Total (with Bonus): $10,530

Key Performance Indicators (KPIs)

KPI Metric Target Hard Limit
P95 User Support Case Response Time 1 hour 4 hours
P95 User Support Case Resolution Time 24 hours

We are deeply grateful for the community’s trust, positivity, and energy. Our commitment to keeping Aurora secure, helpful, and fun for everyone remains our paramount mission. We encourage all community members to participate in the weekly activities to earn KUDOS!

:warning: Community Safety Reminder: Aurora Mods will never initiate a Direct Message (DM) to you first. Always stay vigilant, safeguard your seed phrase, and exercise extreme caution with any unsolicited links.

With Appreciation,
Aurora Community Mods

2 Likes

Hello there. We’re happy to approve