We have had a great quarter with increased engagement, here is the report
Telegram Metrics :
Discord Metrics:
Overview :
The moderation team successfully handled the following core responsibilities:
- Provided 24/7 support across Telegram, Discord, and Helpscout on all Aurora channels.
- Worked with the devs to address Aurora Intents & other technical concerns.
- Planned and ran community engagement events on both Telegram and Discord.
- Managed Kudos/points for the community leaderboard.
- Kept the average response time below 1 hour on every support channel.
- Ensured steady communication through news feeds and announcement channels.
- Joined weekly sync calls with other moderators to exchange updates.
- Assisted the core team with extra tasks as needed.
- Kept the community safe by removing bots and scammers and encouraging members to trust only official sources.
Community Security Notice: Admins will never start a conversation with you via direct message. Beware of impersonators and scammers. Protect your assets by never revealing your seed phrase and steering clear of unfamiliar links. Stay safe, Aurora community!